Success Stories
See How Industry Leaders Recover More with AI
Discover how leading telecommunications, fintech, banking, and retail companies are transforming collections through intelligent decisions based on channel, timing, and customer segment.
- Up to 25% Higher Recovery Rates
- 30% Lower Operating Costs
- Positive ROI in 30 Days
- Results in Less Than 8 Weeks
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Industry leaders already run their collections operations with us.
Real Results from Teams Like Yours
Join leading companies that trust our AI-powered collections infrastructure.
Banking
Enterprise
How Santander optimized its portfolio management with conversational AI
It transitioned from a model relying on external agencies to its own digital model, achieving greater control, traceability, and operational efficiency.
78% containment with AI vs 75% with humans
Telecommunications
Enterprise
How Izzi surpassed human efficiency in early delinquency with AI and maximized its ROI
It re-evaluated its strategy early on, prioritizing automation and data analysis to improve profitability without expanding its organizational structure.
+3.99 percentage points in recovery vs. traditional management
Retail
Enterprise
How Falabella fully scaled its digital collections with Colektia's AI
It transitioned from gradual adoption to full implementation, strengthening daily engagement and contribution to total collections.
144% daily contact in digital portfolio
What Our Clients Say
With more than 7 years of experience and operations across 11 countries in Latin America and Spain, Colektia is the strategic AI collections partner for enterprise companies.
“We used to have high operational expenses, low collection results, and a strong dependence on manual operations. With Colektia, we achieved recovery results comparable to in-house collections while reducing operational costs by 54%.”
What they value most
Efficiency
Reduced operational burden
Consistent recovery performance
“With Banco Santander, we achieved a 78% cure rate on early-stage delinquent accounts, reduced operational costs, and increased recovery by more than $25,000 USD through a fully digital collections process.”
What they value most
Cost reduction
High containment rates
Higher recovery
“Colektia’s strategy avoids overwhelming customers with mass messaging. Its AI adapts the channel and outreach intensity based on each customer’s response — making collections less intrusive but consistently present. We saw improvement over the control group in the very first month.”
Fernando Solano Vida
Collections Strategy & Clock Manager
What they value most
Intelligent outreach
Improved right-party contact
Speed
“Our challenge was right-party contact and portfolio coverage. With Colektia’s virtual agents, we improved both portfolio management and customer reach. The AI agent’s interactions feel remarkably close to those of a human agent.”
What they value most
Immediate scalability
Availability without expanding headcount
Natural interactions
Our Investors & Accelerators
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Get better results
Transform Your Collections with AI
Increase recovery rates and reduce costs in less than 8 weeks with Colektia's AI-Powered Collections Infrastructure.
