Trusted by Industry Leaders to Transform Collections
Discover how leading organizations in fintech, banking, telecom, and retail are transforming their collections operations with AI. Real results, real clients.
Industry leaders already run their collections operation with us.
What Our Clients Say
Colektia combines automation, predictive segmentation, and AI-powered virtual agents to maximize recovery and reduce costs. These companies have proven it.
“We used to have high operational expenses, low collection results, and a strong dependence on manual operations. With Colektia, we achieved recovery results comparable to in-house collections while reducing operational costs by 54%.”
What they value most
Efficiency
Reduced operational burden
Consistent recovery performance
“With Banco Santander, we achieved a 78% cure rate on early-stage delinquent accounts, reduced operational costs, and increased recovery by more than $25,000 USD through a fully digital collections process.”
What they value most
Cost reduction
High containment rates
Higher recovery
“Colektia’s strategy avoids overwhelming customers with mass messaging. Its AI adapts the channel and outreach intensity based on each customer’s response — making collections less intrusive but consistently present. We saw improvement over the control group in the very first month.”
Fernando Solano Vida
Collections Strategy & Clock Manager
What they value most
Intelligent outreach
Improved right-party contact
Speed
“Our challenge was right-party contact and portfolio coverage. With Colektia’s virtual agents, we improved both portfolio management and customer reach. The AI agent’s interactions feel remarkably close to those of a human agent.”
What they value most
Immediate scalability
Availability without expanding headcount
Natural interactions
Is Colektia reliable?
Colektia’s infrastructure is trusted by large enterprises across Latin America. Our proprietary technology, regional presence, and ethical approach position us as the leading AI-powered collections solution in the sector. Key metrics that demonstrate our reliability:
- We process over 5 million daily transactions
- 7+ years operating across Latin America
- Operations in 10+ countries across the region
- In-house AI models trained on real-world portfolio data
- Secure integrations with core financial systems and internal platforms
ISO 9001
Quality Management
Standardization and continuous improvement of our internal processes.
ISO 27001
Information Security Management
Comprehensive protection of the confidentiality, integrity, and availability of data.
Results That Define the Organizations That Choose Us
Our clients consistently report the same outcome: with Colektia, they achieve higher recovery rates and lower operating costs without expanding headcount. Key results:
1
+25%
Increase in portfolio recovery rate
2
-30%
In operating costs in just 8 weeks
3
100% automated
Eliminates repetitive manual tasks
4
+75%
Improvement in right-party contact vs. traditional models
5
100% customizable
Human-like interactions that adapt to channel, timing, and context
Our Impact in the Press
Colektia, an AI-powered debt collection management company, closes a $9M round led by Mouro Capital.
Read the full article
Backed by leading investors and accelerators
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Join the industry leaders transforming their recovery operations with AI-powered collections infrastructure.
