Replace your debt collection agency in Peru with AI.

At Colektia, we help Peruvian companies increase recovery rates by up to 25% and reduce operational costs by up to 30% through our AI-powered collections infrastructure.
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Industry leaders already run their collections operations with us.
OpenbankNacional Monte de PiedadRapiCreditCashea

Our AI Collections Platform for Peru

We have built AI-powered collections technology that covers the entire collections lifecycle. Automate communication and recovery through fully digital channels tailored to the Peruvian market.
Omnichannel Management
Connect with customers through email, SMS, WhatsApp, and voice using messages tailored to their profile.
AI Collections Agent
Automated voice and text conversations that scale your operation without increasing headcount.
Intelligent Workflows
Design collections processes that align with your business rules and local regulatory requirements.
Intelligent Portfolio Assignment
Real-time account prioritization powered by predictive algorithms.
Centralized Data Hub
Integrate information for advanced analytics and intelligent segmentation.
AI-Powered Insights & Reporting
Custom dashboards with metrics and predictive insights to support strategic decision-making.
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About Colektia Peru

We specialize in helping businesses across Peru recover outstanding balances faster, more efficiently, and with a more customer-friendly approach through artificial intelligence and fully digital processes.

Talk to a Collections Expert in Peru

+7 Years

Building AI-driven collections infrastructure across Latin America.

Enterprise-Ready Operations

Infrastructure designed for high-volume telecom and financial operations.
Venezuela
Costa Rica
Ecuador
Mexico
Chile
El Salvador
Colombia
Peru
Dom. Rep.
Panama
Guatemala
Spain

+12 countries

Operations and experience across Latin America.

Why Replace Your Collection Agency in Peru with AI Infrastructure?

According to Peru’s Superintendency of Banking, Insurance and Pension Funds (SBS), delinquency rates in consumer loans and credit cards have shown sustained growth in recent years. In this environment, businesses need solutions that are:
Scalable
Automated
Customer-centric
With Colektia, you gain the ideal combination of technology, expertise, and regulatory compliance to recover outstanding balances faster and at a lower cost.

Frequently Asked Questions

What regulations apply to collections activities in Peru?

Collections activities in Peru are governed by the Consumer Protection Code and supervised by Indecopi, as well as SBS guidelines for financial institutions. At Colektia, we comply with all applicable regulations to ensure lawful and transparent collection practices.

Can I outsource delinquent account collections in Peru with Colektia?

Yes. We provide digital collections services specifically designed for the Peruvian market, fully compliant with local regulations and capable of increasing recovery rates by up to 25%.

Does Colektia operate only in Lima or throughout Peru?

Our AI-powered infrastructure allows us to manage collections operations across the entire country, regardless of where your customers are located.

What types of companies in Peru can work with Colektia?

We work with banks, fintechs, retailers, telecom providers, and any business that manages credit products or recurring billing.

Why choose Colektia over a traditional collection agency in Peru?

Unlike traditional collection agencies, Colektia uses artificial intelligence and digital-first processes that deliver:

Higher Effectiveness
Increase recovery rates by up to 25% through predictive models.

Lower Costs
Reduce operational expenses by up to 30%.

Better Customer Experience
Deliver non-intrusive, omnichannel communication that protects customer relationships.

Scalability
Manage large account volumes without increasing internal headcount.

In short, we are faster, more efficient, and more customer-friendly than traditional collection agencies in Peru.

Want to Increase Recovery Rates and Reduce Costs?

Our team in Peru is ready to show you how Colektia can help you recover more while reducing operational effort.