Replace Your Collection Agency in Chile with AI
Our AI Collections Platform for Chile
About Colektia Chile
Our mission is to help companies in Chile recover outstanding balances faster, more efficiently, and with a more customer-friendly approach by combining artificial intelligence with automated processes.
+7 Years
Enterprise-Ready Operations
+12 countries
Why Replace Your Collection Agency in Chile with AI Infrastructure?

Frequently Asked Questions
What regulations apply to collections activities in Chile?
In Chile, collections activities are regulated by Consumer Protection Law No. 19,496 and overseen by the Financial Market Commission (CMF). At Colektia, we comply with all applicable regulations to ensure responsible and lawful collection practices.
Can I outsource delinquent account collections in Chile with Colektia?
Yes. We provide digital collections services designed to comply with local regulations while helping increase recovery rates by up to 25%.
Does Colektia operate only in Santiago or throughout Chile?
Our digital infrastructure allows us to operate nationwide. We also maintain offices in Santiago, Chile.
What types of Chilean companies can work with Colektia?
We work with banks, fintechs, retailers, telecom providers, and any business that manages credit products or recurring billing.
How is Colektia different from a traditional collection agency in Chile?
Unlike traditional collection agencies, Colektia uses artificial intelligence and fully digital processes that deliver:
Higher Effectiveness
Increase recovery rates by up to 25% through predictive models.
Lower Costs
Reduce operational expenses by up to 30%.
Better Customer Experience
Deliver digital, non-intrusive, and respectful communication that protects customer relationships.
Scalability
Manage large account volumes without increasing internal headcount.
In short, we are faster, more efficient, and more customer-friendly than traditional collection agencies in Chile.














