Replace Your Collection Agency in Chile with AI

At Colektia, we help Chilean companies increase recovery rates through artificial intelligence. Our AI-powered collections infrastructure can reduce operational costs by up to 30% in less than 8 weeks.
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Industry leaders already run their collections operations with us.
OpenbankNacional Monte de PiedadRapiCreditCashea

Our AI Collections Platform for Chile

Our AI-powered collections technology manages every stage of the recovery lifecycle. Improve communication and maximize recovery rates through fully digital channels designed for Chilean businesses.
Omnichannel Management
Connect with customers through email, SMS, WhatsApp, and voice using messages tailored to their profile.
AI Collections Agent
Automated voice and text conversations that scale your operation without increasing headcount.
Intelligent Workflows
Design collections processes that align with your business rules and Chilean regulations.
Intelligent Portfolio Assignment
Real-time account prioritization powered by predictive algorithms.
Centralized Data Hub
Integrate information for advanced analytics and intelligent segmentation.
AI-Powered Insights & Reporting
Custom dashboards with metrics and predictive insights to support strategic decision-making.
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About Colektia Chile

Our mission is to help companies in Chile recover outstanding balances faster, more efficiently, and with a more customer-friendly approach by combining artificial intelligence with automated processes.

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+7 Years

Building AI-driven collections infrastructure across Latin America.

Enterprise-Ready Operations

Infrastructure designed for high-volume telecom and financial operations.
Venezuela
Costa Rica
Ecuador
Mexico
Chile
El Salvador
Colombia
Peru
Dom. Rep.
Panama
Guatemala
Spain

+12 countries

Operations and experience across Latin America.
Av. Providencia 1208, Office 2101, Santiago, Chile

Why Replace Your Collection Agency in Chile with AI Infrastructure?

According to Chile’s Financial Market Commission (CMF), delinquency in consumer loans and credit cards has shown sustained growth in recent years. In this environment, businesses need solutions that are:
Scalable
Automated
Customer-centric
With Colektia, you gain the technology and expertise needed to recover outstanding balances faster and more profitably.

Frequently Asked Questions

What regulations apply to collections activities in Chile?

In Chile, collections activities are regulated by Consumer Protection Law No. 19,496 and overseen by the Financial Market Commission (CMF). At Colektia, we comply with all applicable regulations to ensure responsible and lawful collection practices.

Can I outsource delinquent account collections in Chile with Colektia?

Yes. We provide digital collections services designed to comply with local regulations while helping increase recovery rates by up to 25%.

Does Colektia operate only in Santiago or throughout Chile?

Our digital infrastructure allows us to operate nationwide. We also maintain offices in Santiago, Chile.

What types of Chilean companies can work with Colektia?

We work with banks, fintechs, retailers, telecom providers, and any business that manages credit products or recurring billing.

How is Colektia different from a traditional collection agency in Chile?

Unlike traditional collection agencies, Colektia uses artificial intelligence and fully digital processes that deliver:

Higher Effectiveness
Increase recovery rates by up to 25% through predictive models.

Lower Costs
Reduce operational expenses by up to 30%.

Better Customer Experience
Deliver digital, non-intrusive, and respectful communication that protects customer relationships.

Scalability
Manage large account volumes without increasing internal headcount.

In short, we are faster, more efficient, and more customer-friendly than traditional collection agencies in Chile.

Want to Increase Recovery Rates and Reduce Costs?

Our team in Chile is ready to show you how Colektia can help you recover more while reducing operational effort.