We Protect What Matters Most: Your Information

At Colektia, security is not an add-on—it is the foundation of everything we do. We operate with internationally recognized standards, advanced technology, and a culture of continuous protection.

Industry leaders are already managing their debt collection with us.
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The Pillars Behind Your Trust

Governance, encryption, and continuous monitoring working together to protect what matters most.

Access Governance

Least Privilege Access

Each user is granted access only to the information and resources strictly required for their role.

Enhanced Authentication

Secure VPN connections with multi-factor authentication.

Regular Audits

Ongoing controls and reviews to maintain compliance and security standards.

24/7 Monitoring & Protection

Continuous Monitoring

Active infrastructure monitoring 24 hours a day, 7 days a week.

Mínimo privilegio

Accesos restringidos bajo el principio de menor exposición.

VPN + Enhanced Authentication

Encrypted connections with robust identity verification.

Audits & Controls

Regular reviews to keep security standards up to date.

Encryption & Secure Access

Deep Packet Inspection Firewall

Deep Packet Inspection (DPI) with stateful inspection and proxy controls.

Attack Protection

Protection against DoS attacks, fragmented packets, malformed packets, and other network threats.

AES-256 Encryption + IPSec VPN

Support for HTTP, HTTPS, FTP, DNS, TCP/UDP, POP3, SMTP, and IMAPS protocols.

Advanced Authentication

RADIUS, Active Directory, LDAP, and multi-factor authentication (MFA).

Security with Our Partners

Responsible Third-Party Management & Business Continuity
  • We evaluate and manage every vendor according to strict security criteria.
  • Infrastructure redundancy designed for high availability.
  • Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP) ready for any incident or contingency.

Standards That Back Our Commitment

Regulatory Compliance & International Certifications
ISO 9001
Quality Management
Continuous improvement and operational standardization across all internal processes.
ISO 27001
Information Security
Comprehensive protection of confidentiality, integrity, and availability of data.
SOC REPORTS
SOC Reports (Service Organization Control)
Independent audits that validate our security controls and operational best practices.
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More Than a Requirement—It’s Our Commitment.

At Colektia, security is part of our DNA and our commitment to excellence. Every solution and service is designed with security from day one, ensuring transparency, resilience, and trust in every interaction.
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OpenbanckNacional Monte de PiedadRapiCreditCashea
OpenbanckNacional Monte de PiedadRapiCreditCashea